Not surprised to see so many unicorns emerge; Private investors are ready to pay up for this accelerated growth opportunity”
Q: Let me begin with the first and obvious question. Were
you surprised that 2020 was a record year for VC/PE?
A: After the Jio and Reliance Retail deals, not as much. If
you take those deals out of the numbers, the private equity and VC fund flows
dropped as expected. However, the way flows have resurged in the last six
months is surely a bit surprising. Overall, if you remove the Jio and Reliance
Retail deals, the fund flow shrunk by 35% or so. Last 4-6 months have seen very
active deal activity and if you just look at the run rate in the last few
months, one should expect a 15-20% growth this year over the previous year's
numbers.
Q: Were lower exits in 2020 on account of poorer valuations?
In essence how long does it take for a VC to exit a position in India on
average?
A: On an average, holding periods in India are 4-5 years. In
some cases, they can stretch up to 6-7 years as well. Lower exits in 2020 were
not because valuations would have been poorer. Instead, the valuations are
actually growing, and public markets are becoming more open as well.
Most portfolios had to rework their business plan and have had
to underwrite significant digital transformation. Some are also re-thinking
about their inorganic strategies.
Q: Could you elaborate on the last point with an example?
A: This is true for most businesses. Without naming a
business, if you are a consumer goods player or a baby diapers player or even
an apparel brand. One would have seen a significant drop in sales in the first
quarter of the fiscal year. Plus, one would not know when the crowds will
return to the markets. You would have also put your store expansion plans on
hold. You would have instead started focusing on renegotiating your mall
rentals. You would now double down on Digital Transformation and getting your
ecommerce portal up and your ecommerce connect with e-tailers to be tighter. So,
all this is a re-orientation versus what you were doing otherwise.
I know of businesses which are 30-45 percent down versus
what they had budgeted for - largely due to unforeseen demand disruptions and
in some cases also supply disruptions. In such an environment, it becomes tough
to exit because the future plans have to be re-written.
Q: What is your view on the recent spate of unicorns in
India? India had 11 in 2020, we already have 10 in just 4 months of 2021!
A: The investor confidence in the Indian market, and digital
businesses, has been strengthened like never before. Consumers are connected
and are now also transacting online. Think of Covid as a blessing in disguise
in lowering customer acquisition costs for businesses, and in forcing customers
of all affluence, age and genders to go online and transact. This has
accelerated digital adoption across categories. And, the private investors are
ready to pay up for this accelerated growth opportunity, which is once in a
lifetime macro-trend you would ride on. Not surprising to see so many unicorns
emerging. Confluence of fast growth shift of market shares in favour of digital
businesses and availability of capital chasing good quality investments is
creating this unique opportunity for Indian start-ups and tech businesses.
Q: In relation to the above what is your view on some of the
latest acquisitions in the education space at some hefty valuations. Byjus
acquiring similar companies like WhiteHatJr and Akash tutorials?
A: EdTech has benefitted deeply from Covid
induced disruptions. Learners (and their parents) are forced to shed their
inhibitions from online learning and are clear that online learning is here to
stay. Having said this, it is also apparent that the right
experience will be omni-channel. For the market leader, it makes sense to
consolidate the market and make its offering complete so that when the Covid
restrictions open up, the consumers stick to same online providers. Now, couple
that with two more effects of Covid. One, offline businesses are struggling
from not being digitally ready and facing a tough time acquiring new customers.
Two, digital businesses in India now have global aspiration and are expanding
beyond in quest for growth. So, for category leaders in any space, this is a sweet
opportunity to consolidate your online-offline play and acquire selectively to
prepare the growth platform for the future. You would see in brands too. Nykaa
acquired Pipa Bella just today - not a surprising acquisition at all, for the
same reasons
Q: What spaces do you foresee more deals happening in over
the next couple of years?
A: I think you would have a deep flow of deals across
sectors. Healthcare/Pharma has already seen resurgence and you should expect to
see several $1B+ businesses emerge now. SaaS (Software as a Service) is going
to be big. India has several Series B and C businesses which are scaling
rapidly globally. B2B spaces (across products, e-commerce and services) will
grow rapidly too as the technology enablement trajectory has been accelerated
there too. Four, Consumer services and brands will continue to grow at the back
of the strongly emerging digital channels. In fact, alternative commerce like
Meesho or Dealshare is finding its feet steadily too. And, five, Digital
services in new age tech (analytics, automation, AI, Industry 4.0) will see
some large businesses emerge.
Q: Praxis has been hiring aggressively in the past few
months. Do you see an uptick in business sentiment largely driven by PE VC
money?
A: We have seen tremendous momentum in our business across
verticals. We have emerged as a high-quality management consulting player and
the proposition is resonating with clients, investors as well as businesses
alike. In fact, even the core incumbents in various sectors are now hiring us
because they see our differentiation in digital and our 'get it done'
orientation. So, while we have benefitted from the investor led growth, our
investor led business is still only 40 per cent of our business. Rest of the
work comes directly from incumbents and tech challengers across verticals.
Q: Final question, we had TCS declare their results
yesterday and their attrition was at an all-time low of 7.2%. Do you think the
pandemic has forced companies to look for even better talent?
A: I think so. While most organizations are trying to be
empathetic and supporting their workforce cope with the unintended effects of
Covid (mental health issues, lack of teaming and camaraderie, lack of
connectedness with the organization), they are also realizing where the pockets
of poor productivity lie. And, clients of all businesses also see the quality
of service drop in such pockets. So, the organizations will look for talent
that is more tech savvy, self-disciplined, has high standards of integrity and
professionalism, and ready to serve in the digital future. Punctuality, for
example, is suddenly being enforced more strictly. So, yes, some churn in
workforce is expected. For IT services companies, this is even more pronounced
because the needs of their clients are also changing which are necessitating
re-skilling of hard skills as well.