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Case study: Digitizing Real Estate Regulatory Authority (RERA) platform
12 Apr 2021

Context

  • Client Description: RERA board (A RERA board handles registration of real estate projects, keep a check on periodic progress of ongoing projects (under construction), complaints and grievance redressal related to real estate projects, etc.
  • Opportunity: RERA board wanted to create a consumer centric web-portal for managing and regulating the real estate projects for more efficiency and effectiveness

Our approach

  • Directed 40+ focused discussions with various partners like Promoters, Agents, Home purchasers and RERA authority across 7 states to distinguish the problem areas in accessible RERA web-based interfaces.
  • Also analyzed the best features and practices from other government and private company’s portals.
  • Benchmarked other states RERA platform on multiple features for different modules like registration
  • Created a project requirement document (PRD) including regulatory, UI/UX and technical requirements for the web-portal.
  • Build a UI/UX document using Adobe XD
  • Used the qualitative and quantitative tools for the research and gap assessment.

 Key insights/ Praxis Value Delivered
  • Created a consumer centric and citizen friendly web-portal for RERA board with including the best practices and features.
  • Provided the mechanism for the digitizing RERA to become more effective and efficient.
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